THE POOL COMPANY - SUMMER FUN STARTS HERE
HOURS AND INFORMATION
STORE HOURS ARE AS FOLLOWS:
MONDAY, SEPTEMBER 5: CLOSED
WE WILL REOPEN AT 10AM ON TUESDAY, SEPTEMBER 6.
Important info: If you have a pool emergency, such as the pump is loud, it’s not working, or the pipes are spraying water, turn off the system and enjoy the pool as-is (keep in mind that if your pool’s equipment is higher or lower than the pool itself, you should turn valves in such a way as to secure the water in the pipes so it doesn’t drain (if system is uphill) or doesn’t continue to allow water to get to the pump/filter (if system is downhill). Don’t let the water turn green on you – Throw in some shock every day or so (one lb of shock per 20K gallons is a good guide). You can also use liquid shock (don’t have any? come get some to have on hand). Use your pole and brush to move the shock around so it disperses, then run your automatic cleaner. You’ll want to have a pH of about 7.4 – 7.6 and a Free Chlorine reading of 1.5 – 3ppm at least for maximum swimmer comfort and safety.
*** ALL BIG GREEN EGGS AND EGG-CESSORIES ARE ON SALE AT HUGE SAVINGS ***
Hands Off Payments
It is our policy to collect credit card numbers for any service work we provide. All card numbers put on file are encrypted once entered into our point of sale program. By putting a card on file, we are able to process payment without customers needing to write a check or hand cash to our employees, which minimizes their risk. As always, you can provide blanket permission to charge your card or have us verify amounts first. Just let us know which you prefer.
Only shop us for retail? Put a card on file so we can use it to process payment in the store when you shop, minimizing your risk – you won’t have to touch the pin-pad when paying by credit or debit card and won’t risk handling cash unnecessarily. It’s a win-win.
Service: As a reminder, we require a Service Authorization Form to be on file as well if you won’t be home when we come out to work on your pool or spa (see the link above).
1281 Carl D. Silver Pkwy
Fredericksburg, VA 22401
(Nearby Lowe’s, next to Jimmy John’s)
Monday- Friday 10:00 am – 6:00 pm
Saturday 10:00 am – 4:00 pm
Our water testing lab closes 1/2 hour before the store.
For water testing, bring one pint of water in one of our water sample bottles. If you don’t have one, you can use a clean water bottle, but do NOT use a soda bottle, glass jar, leftover food container, or anything else that might have a residual in it. Even a new zip-lock bag works (but perhaps double bag it). Our free computerized water testing will dose for Bioguard and Spaguard brand chemicals. If you do not use our brand of chemical, bring us a photo of the active ingredients of what you do use and we will try to steer you in the right direction. It’s also a good idea to take stock of your chemicals overall before you come in so you don’t go home with things you don’t need, or worse, miss getting what you do need because you think you have it at home. 😉
BioGuard’s Mineral Springs Program is the ideal salt system for your pool. Our SaltScapes line supports traditional salt water pools.
Tested and proven effective, BioGuard products are known for delivering reliable results and making pool care less complex.
The Pool Company specializes in Pentair, Polaris, Hayward, Raypak, and other high quality equipment for your pool. We are also the authorized warranty center for most pool equipment manufacturers.
Built super-strong and securely anchored into the deck, LOOP-LOC® puts an unbreakable “lock” on your pool to protect your family.
We can do the job right when it’s time to open or close your pool, and we can help if something breaks.
Your pool is all about fun and relaxation, and we’ve got the best toys and accessories to give you the maximum enjoyment from your pool.
Customer service center
Use this form to authorize us to do service on your pool.
Let us know what service you need and when you need it.
New pool or renovation request
Get in touch with our design team about your pool project.