It’s July and the hot weather is here to stay! Between the heat and the storms, your pool might be struggling to stay beautifully crystal clear and blue. We can help by making sure your pool water’s chemistry is spot on. Bring in a pint of pool water (in a clean water bottle or ziplock bag – no containers which previously had food or drink in them) and we will do the rest. What else will we need from you? We’ll need to know the gallonage and surface of the pool, as well as what kind of chemicals you are using in the pool. If they are Bioguard chemicals that’s best, because our recommendations are designed to match our products. But if you’re using another brand, let us know the active ingredients in the products so we can better match them to ours. We will also want to verify what kind of filter you have, when the last time was that you cleaned your filter and salt cell, if applicable. And if you have a salt water chlorine generator system, we should verify your suggested saline level. For that, we need to know what kind of system you have (Hayward, Pentair, Jandy, etc).

If your pool is green or cloudy, let us know when we test your water so we can get the best solutions prepped for you. 

What can you do at home? Keep your pump running 24-7! Brush the pool at least weekly. Run your automatic cleaner. Swim in the pool! Test your water at home at least weekly to make sure the pH and Chlorine levels are where they need to be. And keep up with your weekly 1-2-3 routine! Step 1 = Sanitize. Step 2 = Oxidize. Step 3 = Prevent Algae. Between you and us, we’ll get and keep your water pristine and healthy.

Hands Off Payments
It is our policy to collect credit card numbers for any service work we provide. All card numbers put on file are encrypted once entered into our point of sale program. By putting a card on file, we are able to process payment without customers needing to write a check or hand cash to our employees, which minimizes their risk. As always, you can provide blanket permission to charge your card or have us verify amounts first. Just let us know which you prefer.

Only shop us for retail? Put a card on file so we can use it to process payment in the store when you shop, minimizing your risk – you won’t have to touch the pin-pad when paying by credit or debit card and won’t risk handling cash unnecessarily. It’s a win-win.

Service: As a reminder, we require a Service Authorization Form to be on file as well if you won’t be home when we come out to work on your pool or spa (see the link above).