
It’s July and the hot weather is here to stay! Between the heat and the storms, your pool might be struggling to stay beautifully crystal clear and blue. We can help by making sure your pool water’s chemistry is spot on. Bring in a pint of pool water (in a clean water bottle or ziplock bag – no containers which previously had food or drink in them) and we will do the rest. What else will we need from you? We’ll need to know the gallonage and surface of the pool, as well as what kind of chemicals you are using in the pool. If they are Bioguard chemicals that’s best, because our recommendations are designed to match our products. But if you’re using another brand, let us know the active ingredients in the products so we can better match them to ours. We will also want to verify what kind of filter you have, when the last time was that you cleaned your filter and salt cell, if applicable. And if you have a salt water chlorine generator system, we should verify your suggested saline level. For that, we need to know what kind of system you have (Hayward, Pentair, Jandy, etc).
If your pool is green or cloudy, let us know when we test your water so we can get the best solutions prepped for you.
What can you do at home? Keep your pump running 24-7! Brush the pool at least weekly. Run your automatic cleaner. Swim in the pool! Test your water at home at least weekly to make sure the pH and Chlorine levels are where they need to be. And keep up with your weekly 1-2-3 routine! Step 1 = Sanitize. Step 2 = Oxidize. Step 3 = Prevent Algae. Between you and us, we’ll get and keep your water pristine and healthy.
Hands Off Payments
It is our policy to collect credit card numbers for any service work we provide. All card numbers put on file are encrypted once entered into our point of sale program. By putting a card on file, we are able to process payment without customers needing to write a check or hand cash to our employees, which minimizes their risk. As always, you can provide blanket permission to charge your card or have us verify amounts first. Just let us know which you prefer.
Only shop us for retail? Put a card on file so we can use it to process payment in the store when you shop, minimizing your risk – you won’t have to touch the pin-pad when paying by credit or debit card and won’t risk handling cash unnecessarily. It’s a win-win.
Service: As a reminder, we require a Service Authorization Form to be on file as well if you won’t be home when we come out to work on your pool or spa (see the link above).
WE WILL BE CLOSED ON
INDEPEDENCE DAY
Friday, July 4, 2025
Schedule your pool opening, closing or other requested service!
PLEASE PROVIDE A GOOD CALL BACK NUMBER AND WE WILL REACH OUT SOON. PLEASE NOTE THAT A REQUEST IS NOT A SCHEDULED DATE – WE WILL CALL YOU TO ACTUALLY SCHEDULE YOUR SERVICE.
THANK YOU!
Address
WE ARE LOCATED IN CENTRAL PARK @
1281 Carl D. Silver Pkwy
Fredericksburg, VA 22401
NEAR LOWES, AND IN SAME CENTER AS REY AZTECA, COLDSTONE CREAMERY, AND THE JOINT CHIROPRACTIC.
Phone
CURRENT STORE HOURS
MONDAY- FRIDAY 10:00 am – 6:00 pm
SATURDAY 10:00 am – 4:00 pm
Closed on Sunday
* Other hours by appointment
Our water testing lab closes 1/2 hour before the store.
For water testing, bring one pint of water in one of our water sample bottles. If you don’t have one, you can use a clean, plastic water bottle, but do NOT use a soda bottle, glass jar, leftover food container, or anything else that might have a residual in it. Even a new zip-lock bag works (but perhaps double bag it). Our free computerized water testing will dose for Bioguard and Spaguard brand chemicals. If you do not use our brand of chemical, bring us a photo of the active ingredients of what you do use and we will try to steer you in the right direction. It’s also a good idea to take stock of your chemicals overall before you come in so you don’t go home with things you don’t need, or worse, miss getting what you do need because you think you have it at home. 😉
BioGuard’s Mineral Springs Program is the ideal salt system for your pool. Our SaltScapes line supports traditional salt water pools.
Tested and proven effective, BioGuard products are known for delivering reliable results and making pool care less complex.
Built super-strong and securely anchored into the deck, LOOP-LOC® puts an unbreakable “lock” on your pool to protect your family.
We can do the job right when it’s time to open or close your pool, and we can help if something breaks.
Your pool is all about fun and relaxation, and we’ve got the best toys and accessories to give you the maximum enjoyment from your pool.






Customer service center
Service authorization
Use this form to authorize us to do service on your pool.
Service request
Let us know what service you need and when you need it.
New pool or renovation request
Get in touch with our design team about your pool project.